Managed Services

Sostratus offers a unique opportunity for small to mid-size companies to manage their equipment functionality with our Managed Services.  Sostratus Managed Services eliminates the typical “reactive” IT /fix support, transforming it into “proactive” IT management,  essentially turning Sostratus into your IT staff, a benefit typically reserved for larger corporations.

Regardless of platform, PC or MAC, we can actively manage/monitor your network and systems for all your employees 24/7.  This unique service alerts our technicians of potential issues before they become costly problems.  This service has proven to eliminate the frustration of downtime and increase productivity in the workplace.  With Capenets Managed Services, you can be assured your systems are working – even when you aren’t.

Technical Support
Supporting your business’s IT needs can be complicated, especially if you don’t have technical staff on-site. We have over 20 years experience building and supporting computers/ networks for any size company. Sostratus specializes in providing small and home offices with a “virtual” IT staff. If you have an internet connection we can remotely connect and assist you with any issues regardless of where you are located. If remote assistance is not feasible, we can schedule an on-site visit or equipment “pick-up” for service at our office.

Services include:
Workstation/Desktop installation/upgrades
Online training
On-site technical support
Remote technical support
Workstation/Desktop backup and recovery services